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Shipping and Tracking

Discreet shipping and billing is important to me. How will my order look when it arrives?

Your discretion is our priority, bb. All orders arrive in plain packaging with a shipping label that reads CONTAINERS PLUS. Billing is very discreet and will show up as BBOUTIQUE on your statement. Apple Pay is the only method of payment that will sh

How much is shipping?

The shipping cost is dependant on your location and order. You will be given a shipping quote at checkout!

Do you ship internationally?

Yep! If you're wondering about a specific country you can check out the drop down list of available countries at checkout!

I never received a confirmation email, was my order processed?

Please check your junk/spam, sometimes we end up in there! If you still don't see anything from us please shoot us a message and we'll make sure there was no typo in the email address entered.

How can I track my order?

You can track your order progress easily by logging in to your Bellesa account and clicking on the tab that says Order History. Once your order is placed and verified, we will email you an order confirmation with your order number. We will send you a

What should I do if my package says delivered but I haven't received it?

Occasionally, shipping notifications can update prematurely. When your package is marked as delivered, but you haven't found it, it's possible it may still be on its way. We recommend giving it a couple more days to arrive. If, after waiting, the pac

How can I add delivery instructions for my order?

Once your order has been shipped, and you receive your tracking link, you will have the opportunity to contact the shipping carrier directly to add any additional delivery instructions. It's important to communicate with the carrier as we are unable

How can I get an update on my order status?

If you are awaiting an update on the status of your order, rest assured that we are on it. Once your order has shipped, we provide the necessary information which includes your order number and a tracking link. You can use this link to track your ord