Help Center - Bboutique
BBoutique logo
BBoutique logo

All articles

Product Information

What’s the right way to clean my toys?

Always clean your toys before and after you play using an antibacterial spray or antibacterial soap and warm water (we recommend both!)

What kind of lubricant can I use with my new Bellesa® toy?

Water-based lubes are compatible with virtually every sex toy, so those are your best bet. Silicone lubricants may damage silicone toys.

How do I know if Bellesa® toys are safe for my body?

Our toys are developed with high quality body-safe materials (like silicone). They go through rigorous testing to ensure they are safe for internal and external use.

How do I know if a toy is safe for my butt?

When a toy is made for your tush, you’ll notice it has a flared base, which is designed to make sure you don’t “lose” your toy inside you. Avoid an unnecessary trip to the ER by only using toys with a flared base for anal play.

Can I use my new toy in the shower?

Before using any toy in the shower or bath, we recommend carefully reading that toy’s use and care instructions. If your toy is “splash-proof”, then you should not take it into the bath with you. If it’s waterproof/fully submersible, then you’re safe

I love my new toy! How do I leave a review?

Scroll down on the product page and select 'write a review' to give other bbs the inside scoop!

How do you decide which products to carry at BBoutique.co?

Before we add any product to BBoutique we do extensive testing to make sure all of our sex toys and accessories are high quality, body-safe, and most importantly, feel amazing. Plus, we love listening to what our customers have to say, so please leav

How do I become a product tester?

Product testers are selected based on purchase history and engagement with our social media campaigns. We love to reward our community members with exclusive, insider perks!

I think my toy is broken. What do I do?

Contact us and let us know what’s happening (or not) with your toy. If your toy is still under warranty, we’ll happily ship you a replacement for any mechanical failure. Please include a video, this helps expedite the process for you!

I lost the user manual for my Bellesa® toy! Can you send me another one?

Just access the PDF versions of our user manuals! If a manual was not included for any non-Bellesa product we encourage you to reach out directly to the manufacturer of your toy!

How do I charge my Bellesa Line toy?

If you're in need of a replacement charging cable for your Bellesa brand toy, we carry most of our charging cables on our site!. You can order a Bellesa Pin charging cable here. You can order a charger for your Diskreet clamshell case here. If you'd

How long does it take to charge a Bellesa line toy?

Bellesa toys take 2 hours for a full charge.