Help Center - Bboutique
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Ordering

I've never bought a sex toy before! How do I know if I’m buying the right one for me?

Great Q. Everyone’s personal tastes are unique, so your shopping experience should be too. You can take our quiz to help you find a vibe or contact us through our live chat support and our pleasure gurus will personally help you find a sex toy that m

The item I want is out of stock. Can I still purchase it at a later time?

We re-stock most of our products ASAP. You can drop your email on the product page to be notified when we receive more stock. If you have a specific question about product availability, just contact us.

I’m ready to pay for my order, but I’m having trouble checking out. What do I do?

Contact us via our live chat and we’ll be happy to guide you through step-by-step.

I’m already logged into my Bellesa account, and I want to shop on Bellesa Boutique. Do I need to create a new profile?

If you’re already a member on Bellesa or have a customer profile on BBoutique you’re all set to go!

Warranty - What is the Bboutique Product Protection?

You can add on BBoutique Product Protection to any order! It protects your product from all damages and malfunctions for a year! If you have any issues we’ll help get you sorted right away, no need to worry about the manufacturer’s warranty.

Does BBoutique/Bellesa have a store I can visit?

BBoutique is exclusively online.